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Shipping & Delivery Policy

Learn about our delivery methods, shipping times, and costs for digital services and physical materials. Most of our services are delivered digitally for instant access.

Last updated: January 15, 2024

Service Delivery Overview

Digital First
Instant access to all services
24/7 Availability
Access anytime, anywhere
Secure Delivery
Encrypted and protected

Delivery Methods

Digital Delivery

Instant access to all digital products and services

Delivery Time
Immediate
Cost
Free

Includes:

  • QR code generation access
  • Premium features activation
  • API keys and documentation
  • Account upgrades
  • Digital receipts and invoices

Email Delivery

Important documents and confirmations via email

Delivery Time
Within 5 minutes
Cost
Free

Includes:

  • Purchase confirmations
  • Account activation links
  • Password reset instructions
  • Subscription renewals
  • Important notifications

Physical Materials

Printed QR codes and marketing materials (Enterprise only)

Delivery Time
3-7 business days
Cost
Varies by location

Includes:

  • Custom printed QR codes
  • Marketing collateral
  • Branded materials
  • Hardware devices (if applicable)
  • Enterprise welcome kits

Physical Shipping (Enterprise Only)

India (Domestic)

Delivery Time
1-3 business days
Shipping Cost
₹50 - ₹200

Carriers:

India PostBlue DartDTDCDelhivery

Asia Pacific

Delivery Time
5-10 business days
Shipping Cost
₹500 - ₹1,500

Carriers:

DHLFedExUPS

Europe & Americas

Delivery Time
7-14 business days
Shipping Cost
₹1,000 - ₹3,000

Carriers:

DHL ExpressFedEx InternationalUPS Worldwide

Rest of World

Delivery Time
10-21 business days
Shipping Cost
₹1,500 - ₹4,000

Carriers:

DHLFedExLocal postal services

Detailed Shipping Terms

1. Digital Service Delivery

All QRify services are primarily digital and delivered instantly upon successful payment processing.

  • Account activation: Immediate upon email verification
  • Premium features: Activated within 5 minutes of payment
  • API access: Available immediately after subscription
  • Download access: Instant for all digital assets

2. Physical Material Shipping

Physical materials are only available for Enterprise customers and custom orders.

  • Minimum order value: ₹5,000 for domestic shipping
  • International shipping: Available for orders above ₹10,000
  • Custom packaging available for bulk orders
  • Tracking information provided for all shipments

3. Shipping Costs & Calculation

Shipping costs are calculated based on weight, dimensions, destination, and delivery speed.

  • Free shipping on orders above ₹15,000 (domestic)
  • Express shipping available at additional cost
  • Insurance included for shipments above ₹10,000
  • Customs duties (international) are customer's responsibility

4. Delivery Timeframes

Delivery times are estimates and may vary due to external factors.

  • Processing time: 1-2 business days for physical items
  • Domestic delivery: 3-7 business days (standard)
  • International delivery: 7-21 business days
  • Delays possible during peak seasons or due to customs

5. Tracking & Support

We provide comprehensive tracking and support for all shipments.

  • Tracking number provided within 24 hours of dispatch
  • Real-time tracking updates via email and SMS
  • Delivery confirmation with signature (for valuable items)
  • Customer support available for shipping queries

6. Failed Delivery & Returns

In case of failed delivery attempts or returns:

  • 3 delivery attempts will be made
  • Package held at local facility for 7 days
  • Return shipping costs may apply for failed deliveries
  • Refund processed after return inspection

Important Shipping Notes

  • • Most QRify services are digital and require no physical shipping
  • • Physical shipping only applies to Enterprise custom orders
  • • International customers are responsible for customs duties and taxes
  • • Delivery times may be affected by weather, customs, or carrier delays
  • • Address changes after dispatch may incur additional charges
  • • PO Box addresses may not be accepted for certain carriers

Questions About Shipping?

Our support team is here to help with any shipping or delivery questions.

Support available Monday-Friday, 9 AM - 6 PM IST